Frequently Asked Questions
Do you ship overseas?
At the moment we only ship within the Netherlands.
We’re working on expanding our delivery options soon — so stay tuned for updates and exclusive offers throughout the year. 🌸
How long will it take to get my orders?
All orders placed before 00:00 (midnight) are shipped the same evening and delivered the next day within the Netherlands —except on Saturdays and Sundays.
We take pride in our fast and reliable delivery, so you can enjoy your Flowa product as soon as possible.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Shipping and Delivery
Do you ship overseas?
At the moment, we only ship within the Netherlands. We’re working on expanding to more countries soon — because everyone deserves a little more calm and connection, wherever they are.
Can I track my package?
Yes, absolutely. Once your order is shipped, you’ll receive a tracking link straight to your inbox. That way, you can follow your Flowa package every step of the way until it quietly arrives at your door.
How much does shipping cost?
Shipping is completely free, always. Every Flowa order includes fast, discreet delivery at no extra cost, because feeling good should never come with hidden fees.
Warranties
Do you offer a warranty or guarantee?
Yes, every Flowa purchase comes with a 14 day money back guarantee. If your product isn’t quite what you expected, you can return it within 14 days for a full refund.
How does the 14 day guarantee work?
If you’d like to return your order, simply contact us via the contact form within 14 days of receiving your package. We’ll guide you through a simple, calm return process and issue your refund once we’ve received the product.
How long will it take to receive my refund?
Once your return is received and inspected, we’ll issue a full refund within a few business days. You’ll be notified by email as soon as it’s processed.
Flowa invites you to slow down and reconnect. Each design is created with care, turning everyday moments into mindful rituals that feel calm, natural, and deeply human.

Meet Flowa the new wave of wellness redefining intimacy. It’s the kind of brand that makes self-care feel sophisticated and yes, it’s officially the next big thing.

At Flowa, they’re doing something beautifully different. It’s a new kind of wellness, rooted in presence.
